1. Overview
This Privacy Policy explains how handles personal information collected through ceraliquelightworks.com and through project enquiries. We manage personal information in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020.
2. Information we may collect
When you contact us, request a consultation, or otherwise communicate with the studio, we may receive your name, email address, phone number, project location, project type, estimated timeline, message content, and any plans or reference material you choose to provide.
Our web server may also process basic technical information needed to deliver the site, such as IP address, browser type, device information, requested pages, date and time of access, and security logs.
3. How we use information
- Responding to enquiries and arranging consultations.
- Assessing project requirements and preparing proposals or recommendations.
- Providing requested services and project communications.
- Maintaining site security, troubleshooting, and preventing misuse.
- Meeting legal, tax, accounting, or record-keeping obligations where applicable.
4. Basis for processing
We collect and use personal information where it is necessary to respond to a request, take steps toward providing services, perform an agreement, comply with law, or support legitimate business and security needs. Where consent is required, you may withdraw it subject to any lawful retention obligations.
7. Retention and security
We retain information only for as long as reasonably needed for the purpose for which it was collected, project administration, dispute handling, and applicable legal or financial record-keeping. We use reasonable administrative and technical safeguards designed to reduce unauthorised access, loss, misuse, or alteration.
8. Your privacy rights
Under New Zealand privacy law, you may have rights to request access to personal information we hold about you and to ask for correction of information you believe is inaccurate. Requests can be sent to hello@ceraliquelightworks.com. We may need to verify your identity before acting on a request.
9. International handling
If a service provider processes information outside New Zealand, we take reasonable steps appropriate to the circumstances to ensure the information is handled with suitable privacy protections and only for authorised purposes.
10. Children
This website and our professional design services are intended for adults and organisations arranging lighting projects. We do not knowingly seek personal information from children through the website.
11. Changes to this policy
We may update this policy when our website, services, or legal obligations change. The version published on this page is the current version. Last updated: 7 August 2026.
12. Contact
Privacy enquiries may be directed to hello@ceraliquelightworks.com. Postal correspondence may be sent to .